Terms and Conditions

What's included:
- The assessment only format provides access to approved assessments that will be marked by an Assessor.
- Where online learning content is available for this unit, you will have access to this, but no support or feedback from a Tutor.
Assessments will be completed via our online learning platform (Canvas)
- If this is a listed standard the completion of the standard will be reported to NZQA and will appear on your Record of Achievement.
- There is a strict no refund policy for all standards bought as Assessment Only.
- You may withdraw at any time
What's included:
- The Tutor-supported format includes access to weekly study groups.
- Your progress will be monitored by your Tutor and they will also respond to any question you may have.
- You will have access to online learning resources and assessments via our online learning platform (Canvas)
- If this is a listed standard the completion of the standard will be reported to NZQA and will appear on your Record of Achievement
Withdrawals:
- Refunds are available if cancelled withing 8 days of enrolment.
- You may withdraw at anytime.
- Email atnzstms@atnz.org.nz
- Use “Withdrawal” as the subject and include the unit or skill standard number
Student Fee Protection
If you the standards you have purchased (as tutor-supported) total $1,000 or more, your fees are protected and managed securely, ensuring your payment remains safe until services have been provided:
- Held in a Public Trust account
- Released only as training is delivered
If ATNZ is unable to deliver your programme, your fees remain safe. Options include:
- Refund of unused fees, or
- Transfer to another provider to complete your programme
- For more on how student fees are protected in New Zealand, check out the NZQA website Student Fee Protection Rules 2025 - NZQA
Learner Regulations
- ATNZ Learner Regulations apply for standards bought as Tutor-Supported.
- Click here to view the 2026 Learner Regulations.
